Rafe Needleman wrote a post on his
CNET blog,
Rafe's Radar, a few days ago about
Venuegen's 3-D virtual meeting service. One part of his article that jumped out at me was were he said, "There may be big problems getting everyone in a team to take the service seriously."
Couldn't agree more... We've been facing and overcoming those types of misconceptions for several years. The problem is, when people hear "virtual worlds for business," they don't hear the "for business" part. They just hear "virtual world." They immediately think of 3-D gaming and romparoos.
As I wrote in the comments, I can't imagine ever having a solution that is going to be liked by everyone who comes in contact with it. However, we've found if you can get people to use the environment as part of a collaborative project, as opposed to just kicking the tires, the real business benefits start to become clear.
We have
case studies showing that global organizations have serious business collaboration objectives they are attempting to achieve with a 3-D virtual world, and when they measure the outcomes, the results are often astounding. That's not hype. Those are the actual metrics we continue to find and document.
When our customers have rolled out
ProtoSphere, even the skeptics often come around to understand the true role of virtual world technology in business. And it's through these engagements that we can dispel popular notions about 3-D virtual technology.
There's absolutely demand for more engaging and immersive collaboration tools that help people work faster. This is painfully evident is global organizations, where teams are usually dispersed.
In those environments, you're dealing with not only demand for engagement and immersion, but also cost reduction, which virtual environments can help you do well. It's a simple equation. No need to travel, means no travel expenses. The savings are obvious.
The same can be said of 2-D online conferencing services. But you don't gain the immersion that
studies show improve knowledge transfer, knowledge retention, collaboration, and productivity.
Let's not forget that people were skeptical about blogs at the turn of the century. And then they were skeptical of social networking. Heck, people were skeptical of computers and the Internet! Skepticism in and of itself can sometimes be part of the learning curve for new technology. We believe that's what's happening with virtual worlds for business.