Wednesday, April 27, 2011

Why I'm seeing double at ProtonMedia

When you work at ProtonMedia, you pretty much always see things in 3-D. It's the nature of the beast when you make a 3-D virtual environment. But ever since we moved to our new offices earlier this month, I've also been seeing double.

No, I don't need to go to the eye doctor. I'm just getting used to our new digs -- which are twice the size of our old offices.

It's great having all of this new space. As we've told you already on the blog, our relocation helps us support our expanding workforce -- including our newly created Solutions & Support team -- and our growing technology and services lineup, such as our forthcoming Mac version. We're planning to release it this summer.

We formally announced these changes in a press release today, which I've pasted here. We'll keep you in the loop on other developments as they happen.

ProtonMedia Doubles in Size -- Literally

Company relocates to larger offices and expands team to keep pace with growing adoption of its ProtoSphere virtual collaboration technology

LANSDALE, Pa.--(BUSINESS WIRE)--In response to high demand for the company’s ProtoSphere technology, ProtonMedia has relocated to new offices that are twice the size of its previous location to accommodate a rapidly expanding workforce, and service and technology lineup. ProtonMedia has been investing in personnel, partners, and technologies (such as a new Mac version) to give customers more resources and to uphold its high standard for customer care and support.

Learn how to make better compliance decisions at the Kaplan EduNeering 2011 Knowledge Summit

If you're in the field of compliance and regulation, make sure you add this conference to your schedule: Kaplan EduNeering’s 2011 Knowledge Summit. It shakes down May 12 to 13 in Alexandria, Va.

The theme of this year's conference is Driving Organizational Behavior: Decisions, Mistakes, and Learning. Kaplan EduNeering has put together a great lineup of speakers, breakout sessions, and other activities for attendees to learn how they can make better compliance decisions, how to avoid costly compliance mistakes, and what drives good organizational behavior.

Speakers include

Wednesday, April 20, 2011

ProtoSphere Lync Edition never sounded -- and now tasted -- so good

Yesterday was cause for a little noon-time party at ProtonMedia. We had a luncheon celebrating the general release of ProtoSphere Lync Edition, the move to our new offices, Kapi Patel's promotion to Manager of our new Solutions & Support team, and couple other new hires to the ProtonMedia crew.

But our developers were so hungry for cake, they couldn't wait to cut in before this picture was taken.

Monday, April 18, 2011

Pharmaceutical Executive features Merck's virtual poster session held in ProtoSphere

Merck's use of ProtoSphere to hold the pharmaceutical industry's first virtual poster session has garnered quite a bit of media interest since the company first permitted us to share details of its project last year. And that interest does not seem to be waning.

It was covered as news in Nature Chemistry and CIO magazine, presented at the ShareFEST Conference, and earned Bio-IT World's Best Practice Award and Microsoft's Life Sciences Innovation Award.

And now, the editors of Pharmaceutical Executive asked me to provide the backstory in a contributed article. It's out now in this month's issue.

You have to ask yourself why the press, which wants to write about what's interesting and innovative to pharmaceutical marketers, continues to be enamored with this story. I think there are two reasons.

Thursday, April 14, 2011

See the latest in virtual learning centers at The Society of Pharmaceutical and Biotech Trainers 2011 Conference

How would you like to experience first-hand how you can use a virtual immersive environment for life sciences training? Your opportunity to do so is coming up May 11 at The Society of Pharmaceutical and Biotech Trainers (SPBT) 2011 Annual Conference in Orlando, Fla.

That's when I'll be joining David Werboff, Director, eLearning solutions at Informa Training Partners, to present the Instructional Design Strategies in a Virtual World workshop. David has expertise in a broad range of development technologies, media, and delivery platforms, along with extensive experience in instructional design and quality-centered development processes.

The workshop will show life sciences trainers how they can use virtual immersive environments to hold instructor-led training sessions.

Benefits of this approach will also be brought to the fore, including cost and travel reductions, productivity increases, and improved knowledge sharing and knowledge retention. We'll analyze this approach in contrast to PowerPoint-based lecture and passive, non-interactive, push-down of content to learners online.

ProtonMedia creates new Solutions & Support team led by Kapi Patel

When we developed our 2011 operating plan last year, one of the areas we wanted to focus on was the support and care of our enterprise customers. We've made several notable changes throughout Q1 as part of that process. Namely, our new digs, which I told you about recently.

Now that we're settled into our new offices, I wanted to share a little more on that front. There's a reason why we are so focused on customer care. It's not just a feel-good thing. When you have a product that's seeing increased adoption, there comes pressure to provide the levels of support you want to be known for. And so, this is one area we knew we wanted to invest in.
Kapi Patel dons her ProtoSphere avatar

To that end, we've promoted Kapi Patel to Manager of our newly created Solutions & Support department. The department will be the hub of our customization efforts related to 3-D art, project management/scheduling, and post-sales customer care.

Kapi will continue to support project planning and scheduling activities, both externally and internally. Joining Kapi in the Solutions & Support department is our Creative Art Development team. This includes Jim Seaver, Art Director; Chris Lanphear, Technical Artist/Developer; and Sara Christy, 3D Artist.

Also joining the team are Steve Bortnichak, whom we brought on earlier this year as our first dedicated post-sales Support Engineer, and Tim Fultz, IT Manager. We plan to continue filling out our solutions and support team in collaboration with our engineering development team to support customer needs.

Congrats to Kapi on your new role! We'll be posting more details on our new Solutions & Support team soon. We also expect some other positive changes to come about this quarter, and we'll keep you in the loop on our blog.

Friday, April 8, 2011

PPD adds 2 new technologies to its clinical trial processes

I've told you about the new virtual clinical trial training solution we're developing with PPD. We'll be integrating ProtoSphere with PPD® Adaptive Solutions, PPD’s innovative suite of data and information.

But that's not the only addition PPD is making surrounding its clinical trial processes. The company also recently launched an iPhone app for improving patient recruitment.

Nick Taylor covered the news this week on Outsourcing-Pharma. Hop over to his article for more details on PPD's innovations.

Monday, April 4, 2011

A thank you to all ProtonMedia customers

I'm writing this blog post from our new ProtonMedia offices. Over the weekend, we moved one floor up to suite 370. That might not sound like exciting news, but it actually marks a turning point for us, one that all of our customers are a part of.

The adoption of ProtoSphere in life sciences and other industries has steadily increased over the past couple of years. However, this growth has not been without its challenges. The more people that are using ProtoSphere every day to make their organizations more effective, the more ideas and requests we have for features, specific types of integrations, and even new applications, such as a Mac version.

We've been responding to all of our customers' needs, and we've also been investing in our people. John Reed, our new Vice President of Sales, for instance. Regular readers might recall our post announcing his joining, or maybe you've already met John. We've also expanded our development team, and are beefing up other areas including marketing, support, and IT.

All this has led us to move to larger offices so we can continue to invest in talent that brings you the high level of service, support, and technological innovation that makes ProtoSphere such a crucial piece of your organization.

So I want to thank all of our customers for their support and feedback. You're the reason we've grown and continue to grow. And we look forward to helping you grow your organization by making it more effective with ProtoSphere.

Here's our new address so you can update your records. If you click our name, an Outlook contact card will pop up with all this information filled out, so you can just save it from there.

ProtonMedia, Inc.
1690 Sumneytown Pike
Suite 370
Lansdale, PA 19446
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