Tuesday, March 1, 2011
Eugene Liu on what Microsoft Lync means for call centers
Posted by
Ron Burns
at
1:15 PM
I had a great chat with Eugene Liu here at Enterprise Connect 2011. Eugene has been covering the show on his blog, insideCTI, and I had the chance to chat with him a bit about UC in the call center context, and what he thinks Microsoft Lync means for call centers.
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