Friday, May 14, 2010
The next generation of unified communications
Posted by
Ron Burns
at
5:10 PM
The notion of unified communications has evolved greatly over the past few years. But it seems like many people still think of UC in terms of the turn-of-the-century notion of uniting e-mail, voice, instant messaging, etc.
For instance, take this article on eWeek by Jonathan McCormick. It did a nice job of breaking down what UC is and how companies can benefit from it, and it's worth a read. But it stopped short of covering the full scope of unified communications.
I'm talking about a completely unified environment: A 3-D virtual workplace that brings together voice, data, social networking, as well as the workplace itself into a single environment where people can communicate and collaborate.
I expanded on these thoughts in a comment on the article, and you can click over to pick up where I leave off here. What are your thoughts? What's next for UC?
For instance, take this article on eWeek by Jonathan McCormick. It did a nice job of breaking down what UC is and how companies can benefit from it, and it's worth a read. But it stopped short of covering the full scope of unified communications.
I'm talking about a completely unified environment: A 3-D virtual workplace that brings together voice, data, social networking, as well as the workplace itself into a single environment where people can communicate and collaborate.
I expanded on these thoughts in a comment on the article, and you can click over to pick up where I leave off here. What are your thoughts? What's next for UC?
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